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Topic Description
In today’s economy, providing a product of the highest quality will help differentiate your product line from your competitor’s, and provide a strategic advantage. Many customers are now demanding that their suppliers conform to the ISO 9001: 2008 standard.
Abstract
From http://www.iso.org , “The ISO 9001:2008 standard specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. ISO 9001:2000 and ISO 14001: 2004 were implemented by more than a million organizations in 175 countries.”
Satisfying and implementing all the requirements of the ISO standard is a large undertaking and requires the support of the entire organization. The intent of this presentation is to describe how Microsoft Office SharePoint Server 2007 can be used as a tool during this undertaking, specifically in satisfying the requirements stated in Section 4.2.3 Control of Documentation. In order to be ISO 9001:2008 certified, your organization must develop and document a procedure to control quality documents. The requirements of ISO 9001:2008 are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Remember the guidance offered by the standard is prescriptive rather than descriptive. In other words, how you implement control of quality documents is up to you, as long as you show that you have satisfied the stated requirements.
Bio
As a Senior Consultant at Abel Solutions (http://www.abelsolutions.com), Mark Henderson works with Fortune 2000 clients and has responsibilities that include gathering requirements, analysis and design, project management and successfully supporting the implementation of applications that are utilized both internally, as well as publicly accessible on the Internet. Mark has over 20 years of experience in all areas of the software development life cycle, primarily focused on financial services and manufacturing, along with the processes that support these areas. He is responsive to his customers’ needs and responsible for meeting their expectations.
Mark earned a Bachelor of Science in Information and Computer Science from the Georgia Institute of Technology (http://www.gatech.edu) in 1989 and a Master of Science in Computer Information Systems from Georgia State University (http://www.gsu.edu) in 1998. He lives in Ball Ground, GA (http://www.CityOfBallGround.com) with his wife and three kids. Please visit Mark's blog at http://TradeMarkATL.wordpress.com/ for additional information regarding SharePoint and its capabilities.
